(See related pages)
After reading this chapter, you should be able to:
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| 1. Frame a clear definition of nonverbal communication and provide examples to reveal its use. |
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| 2. Explain the role of nonverbal communication in communicating effectively and achieving strategic flexibility. |
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| 3. Point out differences between verbal and nonverbal communication and the way the brain processes the information from each. |
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| 4. Describe and provide an example of the various types of nonverbal communication. |
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| 5. Point out some of the ways culture influences nonverbal communication. |
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| 6. Explain some of the ways you can become more aware of and improve your use of nonverbal communication. |
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| 7. Describe the relationships among the Internet, social presence, media richness, and nonverbal communication. |