Section 11.1.1

1			Which of the following interface design principles does not allow the user to remain in control of the interaction with a computer?
			A)	allow interaction to interruptible
			B)	allow interaction to be undoable
			C)	hide technical internals from casual users
			D)	only provide one rigidly defined method for accomplishing a task

Section 11.1.2

2			Which of the following interface design principles reduce the user's memory load?
			A)	define intuitive shortcuts
			B)	disclose information in a progressive fashion
			C)	establish meaningful defaults
			D)	provide an on-line tutorial
			E)	a, b, and c

Section 11.1.2

3			The reason for reducing the user's memory load is make his or her interaction with the computer quicker to complete.
			A)	True
			B)	False

Section 11.1.3

4			Interface consistency implies that
			A)	each application should have its own distinctive look and feel
			B)	input mechanisms remain the same throughout the application
			C)	navigational methods are context sensitive
			D)	visual information is organized according to a design standard
			E)	both b and d

Section 11.1.3

5			If past interactive models have created certain user expectations it is not generally good to make changes to the model.
			A)	True
			B)	False

Section 11.2.1

6			Which model depicts the profile of the end users of a computer system?
			A)	design model
			B)	implementation model
			C)	user model
			D)	user's model

Section 11.2.1

7			Which model depicts the image of a system that an end user creates in his or her head?
			A)	design model
			B)	user model
			C)	system model
			D)	system perception

Section 11.2.1

8			Which model depicts the look and feel of the user interface along with all supporting information?
			A)	implementation model
			B)	user model
			C)	user's model
			D)	system perception

Section 11.2.2

9			Which of these framework activities is not normally associated with the user interface design processes?
			A)	cost estimation
			B)	interface construction
			C)	interface validation
			D)	user and task analysis

Section 11.3.1

10			Which approach(es) to user task analysis can be useful in user interface design?
			A)	have users indicate their preferences on questionnaires
			B)	rely on the judgement of experienced programmers
			C)	study existing computer-based solutions
			D)	observe users performing tasks manually
			E)	both c and d

Section 11.3.2

11			Object-oriented analysis techniques can be used to identify and refine user task objects and actions without any need to refer to the user voice.
			A)	True
			B)	False

Section 11.3.3

12			The computer's display capabilities are the primary determinant of the order in which user interface design activities are completed.
			A)	True
			B)	False

Section 11.3.4

13			It is sometimes possible that the interface designer is constrained by environmental factors that mitigate against ease of use for many users.
			A)	True
			B)	False

Section 11.4.1

14			One means of defining user interface objects and actions is to conduct a grammatical parse of the user scenario.
			A)	True
			B)	False

Section 11.4.2

15			Interface design patterns typically include a complete component-level design (design classes, attributes, operations, and interfaces).
			A)	True
			B)	False

Section 11.4.3

16			Several common design issues surface for almost every user interface including
			A)	adaptive user profiles
			B)	error handling
			C)	resolution of graphics displays
			D)	system response time
			E)	both b and d

Section 11.5.1

17			It is more important to capture the user's attention with flashy features than ergonomically sound screen layouts when building a WebApp.
			A)	True
			B)	False

Section 11.6

18			Several usability measures can be collected while observing users interacting with a computer system including
			A)	down time for the application
			B)	number of user errors
			C)	software reliability
			D)	time spent looking at help materials
			E)	both b and d