Business Driven Technology Information Center: Table of Contents


		Preface Table of Contents


	First Time Users
	Student Edition
	Instructor Edition

Business Driven Technology, 4/e

Paige Baltzan, University of Denver
Amy Phillips, University of Denver

Unit 1:
Chapter 1: Business Driven Technology
Chapter 2: Identifying Competitive Advantages
Chapter 3: Strategic Initiatives for Implementing Competitive Advantages
Chapter 4: Measuring the Success of Strategic Initiatives
Chapter 5: Organizational Structures that Support Strategic Initiatives

Unit 2:
Chapter 6: Valuing Organizational Information
Chapter 7: Storing Organizational Information – Databases
Chapter 8: Accessing Organizational Information – Data Warehouse

Unit 3:
Chapter 9: Enabling the Organization – Decision Making
Chapter 10: Extending the Organization – Supply Chain Management
Chapter 11: Building a Customer-Centric Organization – Customer Relationship Management
Chapter 12: Integrating the Organization from End-to-End – Enterprise Resource Planning

Unit 4:
Chapter 13: Creating Innovative Organizations
Chapter 14: E-Business
Chapter 15: Creating Collaborative Partnerships
Chapter 16: Integrating Wireless Technology in Business

Unit 5:
Chapter 17: Building Software to Support an Agile Organization
Chapter 18: Managing Organizational Projects
Chapter 19: Outsourcing in the 21st Century
Chapter 20: Developing a 21st Century Organization

Business Plug-Ins:
B1 Business Basics
B2 Business Process
B3 Hardware and Software
B4 Enterprise Architectures
B5 Networks and Telecommunications
B6 Information Security
B7 Ethics
B8 Supply Chain Management
B9 Customer Relationship Management
B10 Enterprise Resource Management
B11 E-Business
B12 Global Trends
B13 Strategic Outsourcing
B14 Systems Development
B15 Project Management
B16 Operations Management
B17 Organizational Architecture Trends
B18 Business Intelligence
B19 Global Information Systems
B20 Innovation, Social Entrepreneurship, Social Networking, and Virtual Worlds
B21 Mobile Technology

Technical Plug-Ins:
T1 Personal Productivity Using IT (OLC only)
T2 Basic Skills Using Excel (OLC only)
T3 Problem Solving Using Excel (OLC only)
T4 Decision Making Using Excel (OLC only)
T5 Designing Database Applications (OLC only)
T6 Basic Skills Using Access (OLC only)
T7 Problem Solving Using Access (OLC only)
T8 Decision Making Using Access (OLC only)
T9 Designing Web Pages (OLC only)
T10 Creating Web Pages Using HTML (OLC only)
T11 Creating Web Pages Using Dreamweaver (OLC only)
T12 Creating Gantt Charts with Excel and Microsoft Project (OLC only)

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