LO1 | Describe business processes and their importance to an organization. |
LO2 | Differentiate between customer facing processes and business facing processes. |
LO3 | Compare the continuous process improvement model and business process reengineering. |
LO4 | Describe the importance of business process modeling (or mapping) and business process models. |
LO5 | Explain business process management along with the reason for its importance to an organization. |