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Chapter Quiz
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1
The essence of systems thinking is "seeing the forest, not the trees."
A)True
B)False
2
Certain changes in the business environment may dictate the need for change, regardless of the feasibility of such change.
A)True
B)False
3
When designing a new system, the logical model of the current system is modified until it represents the blueprint for the new system.
A)True
B)False
4
Keeping the links on a Web site updated is a labor intensive process because there is no way to automate the process.
A)True
B)False
5
Some Web development tools may be more powerful and more costly than what your business end users really need.
A)True
B)False
6
The skills and knowledge necessary to be a good project manager will translate into virtually any project environment.
A)True
B)False
7
A variance report identifies where currently used or slack resources may be available.
A)True
B)False
8
Testing should only occur during a system's implementation stage.
A)True
B)False
9
Training may be limited to activities, such as data entry, or it may involve all aspects of the proper use of a new system.
A)True
B)False
10
A parallel conversion strategy consists of removing the old system before installing/implementing the new system.
A)True
B)False
11
When using a systems approach, analyzing a problem and formulating a solution involves several interrelated activities. Which of the following is not one of these major activities?
A)Recognizing and defining a problem using strategic thinking
B)Selecting the system solution that best meets your requirements
C)Designing the selected system solution
D)Implementing and evaluating the success of the designed system
12
An operational feasibility study focuses on:
A)Increased revenues and costs savings
B)Determining the right people for the various new or revised roles
C)Hardware, software, and network capability and availability
D)How well the proposed system supports the business priorities of the organization
13
Improved information availability and analysis abilities are examples of _______________.
A)intangible costs
B)intangible benefits
C)tangible costs
D)tangible benefits
14
Systems analysis traditionally involves a detailed study of all of the following except:
A)The background and skill set of potential system users
B)The information needs of a company and end users
C)The activities, resources, and products the information systems currently use
D)The information system capabilities required to meet the information needs of all the business stakeholders who may use the system
15
During the _______________ prototyping phase, the business system prototypes are tested, evaluated, and modified repeatedly until end users find them acceptable.
A)investigation/analysis
B)design/implementation
C)implementation/maintenance
D)analysis/design
16
According to the text case, IT departments are either loved or hated by corporate America, and both can be painful because the reward for doing a good job is _______________.
A)a promotion
B)a raise in salary
C)more work
D)All of the choices are correct.
17
Which of the following most correctly identifies the order of the modern project management approach discussed in your text?
A)Defining, planning, executing, controlling, and closing
B)Planning, controlling, and closing
C)Defining, planning, controlling, and closing
D)Controlling, defining, planning, executing, and closing
18
Which of the following is a major hardware evaluation factor?
A)Performance
B)Reliability
C)Compatibility
D)All of the choices are correct.
19
The primary objectives associated with systems maintenance include all of the following except:
A)Correcting errors or faults with the system
B)Providing changes to effect performance improvements
C)Adapting the system to changes in the operating or business environment
D)Identifying the users who generate the most input errors
20
Which of the following is not a system conversion strategy?
A)Parallel
B)Analysis
C)Direct
D)Pilot







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