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1 | | What is a special case of what-if analysis that studies the impact on other variables when one variable is changed repeatedly? |
| | A) | Sensitivity analysis |
| | B) | Drill-down |
| | C) | What-if analysis |
| | D) | Goal-seeking analysis |
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2 | | What is drill-down? |
| | A) | Enables users to view details, and details of details, of information |
| | B) | Finds the inputs necessary to achieve a goal such as a desired level of output |
| | C) | The aggregation of data from simple roll-ups to complex groupings of interrelated information |
| | D) | The ability to look at information from different perspectives |
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3 | | What is an extension of goal-seeking analysis that finds the optimum value for a target variable by repeatedly changing other variables, subject to specified constraints? |
| | A) | What-if analysis |
| | B) | Sensitivity analysis |
| | C) | Optimization analysis |
| | D) | Drill-down |
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4 | | What is a category of AI that attempts to emulate the way the human brain works? |
| | A) | Artificial intelligence |
| | B) | Intelligent systems |
| | C) | Intelligent agent |
| | D) | Neural network |
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5 | | Which type of model represents the current state of the operation that has been mapped, without any specific improvements or changes to existing processes? |
| | A) | As-Is process model |
| | B) | To-Be process model |
| | C) | BPR |
| | D) | BPM |
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6 | | Which of the following is an example of an unstructured decision? |
| | A) | What industry trends are worth analyzing? |
| | B) | What new products and new markets does the company need to create competitive advantages? |
| | C) | How will a recession over the next years impact business? |
| | D) | All of these are correct. |
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7 | | What is a customer facing process? |
| | A) | A standardized set of activities that accomplish a specific task, such as processing a customer's order |
| | B) | Results in a product or service that is received by an organization's external customer |
| | C) | Invisible to the external customer but essential to the effective management of the business and include goal setting, day-to-day planning, performance feedback, rewards, and resource allocation |
| | D) | Attempts to understand and measure the current process, and make performance improvements accordingly |
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