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Fill in the Blank Quiz
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1

The three phases of CRM include (1) , (2) analyzing, and (3) predicting.
2

generators, campaign management, and cross-selling and up-selling are the three primary operational CRM technologies used in the marketing department.
3

Core ERP components are the components included in most ERP systems and they primarily focus on internal operations.
4

Accounting and components manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management.







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