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Chapter Quiz
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1
Leadership and employee motivation are key factors in an organization's success.
A)True
B)False
2
Total identification with the company guarantees a leader's success.
A)True
B)False
3
Frank Gilbreth developed time and motion studies.
A)True
B)False
4
Goal setting theory is based on the idea that setting unattainable goals can motivate workers to try harder.
A)True
B)False
5
If a leader is practicing employee empowerment he or she should punish employees when they make mistakes to help them learn.
A)True
B)False
6
The principle of motion economy showed that every job could be broken down into a series of elementary motions called__________.
A)therbligs
B)thornes
C)job partitions
D)elemotions
7
The first step in MBO is __________________.
A)establishing a set of mutually agreed upon goals for a specific period of time.
B)developing an effective flextime schedule.
C)drawing the organizational chart.
D)analyzing jobs in the organization.
8
Empowerment most allows employees to feel ________________.
A)stressed.
B)in charge.
C)a sense of ownership within the company.
D)all of the above.
9
A(n) __________ reward is the personal satisfaction you feel when you perform well and achieve goals.
A)intrinsic
B)extrinsic
C)realistic
D)comprehensive
10
The theory of motivation based on unmet human needs from basic physiological needs to safety, and self-actualization needs was developed by _____________.
A)Taylor.
B)Gilbreth.
C)Maslow.
D)Hawthorne.







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