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Supplier Evaluation and Supplier Relations


Measuring Supplier Performance

Key Supplier Performance Indicators

Evaluation Methods

Informal and Semiformal Evaluation and Rating

Executive Roundtable Discussions

Formal Supplier Evaluation and Rating

Weighted Point Evaluation Systems

Supplier Ranking

Unacceptable Suppliers

Acceptable Suppliers

Preferred Suppliers

Exceptional Suppliers

Supplier Relations

Supplier Relations Context

Supplier Goodwill

The Purchaser–Supplier Satisfaction Matrix

Supplier Relationship Management

Partnerships

SEMATECH's Partnering Perspective

Early Supplier/Supply Involvement (ESI)

Partner Selection

The Longer Time Perspective

Co-location/In-Plants

Concerns about Partnerships

Strategic Alliances

Conclusion

Questions for Review and Discussion

References

Cases

13–1 APC Europe

13–2 Plastic Cable Clips

13–3 Delphi Corporation











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