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Chapter Quiz
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1
For firms competing in stable industries, "traditional" strategic controls are most appropriate.
A)True
B)False
2
In the traditional approach to control, information control is part of an ongoing process of organizational learning that continuously updates and challenges the assumptions that underlie the organization's strategy.
A)True
B)False
3
Behavioral controls such as rewards and culture can be an effective way to enhance organizational loyalty for young managers who see themselves as free agents.
A)True
B)False
4
One characteristic of an effective reward and evaluation system is that feedback is prompt, clear, and unambiguous.
A)True
B)False
5
Action plans permit a degree of autonomy for managers who sometimes must modify activities to achieve the desired outcome, especially if they run short on resources.
A)True
B)False
6
Which of the following is not one of the steps in the sequence to the "traditional" approach to strategic control?
A)Action plans are submitted by lower level managers.
B)Performance is measured against the predetermined goal.
C)Strategies are implemented.
D)Strategies are formulated and top management sets goals.
7
Continuous monitoring has benefits that include.
A)enhancing the organization's ability to respond with speed and flexibility.
B)replacing the time-consuming process of organizational learning.
C)dramatically altering the organization's response to its competitive environment.
D)all of the above.
8
Examples of rules and regulations are
A)implicit controls.
B)informational controls.
C)cultural norms.
D)boundaries and constraints.
9
The functions of reward and incentive systems include all of the following except
A)representing a poor means of influencing an organization's culture.
B)focusing efforts on high-priority tasks.
C)motivating high levels of individual and collective task performance.
D)representing an effective control mechanism.
10
The characteristics of effective reward and evaluation systems include which of the following?
A)clear objectives
B)prompt feedback
C)flexible structure
D)all of the above







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