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Bayes MOP, 7e
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Medical Office Procedures, 7/e

Nenna L. Bayes, BBA, MEd, Ashland Community and Technical College
Bonnie J. Crist, MEd, CMA, (AAMA), Harrison College
Karonne J. Becklin, MEd, CMA, Anoka Technical College

ISBN: 0073401986
Copyright year: 2012

Table of Contents



Part 1 The Administrative Medical Assistant’s Career

Chapter 1 The Administrative Medical Assistant

Chapter 2 Medical Ethics, Law, and Compliance

Part 2 Administrative Responsibilities

Chapter 3 Office Communications

Chapter 4 Managing Health Information

Simulation 1

Chapter 5 Office Management

Part 3 Practice Financials

Chapter 6 Insurance and Coding

Chapter 7 Billing, Reimbursement, and Collections

Simulation 2

Chapter 8 Practice Finances

Simulation 3

Part 4 Preparing for Employment

Chapter 9 Preparing for Employment in the Medical Office

Appendix A: Introduction to Medisoft ®

Appendix B: Transcription (available in the Student Center at this website)


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