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Adams 3e
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Feature Summary
New to this Edition
Table of Contents
Book Preface
Sample Chapter
About the Authors


Student Edition
Instructor Edition
Therapeutic Communication for Health Professionals, 3/e

Cynthia Herbert Adams
Peter D. Jones

ISBN: 0073402087
Copyright year: 2011

New to this Edition



  • An entire chapter on multiculturalism was added to help students gain insight into cultural differences in the health care setting and how to handle them.

  • References and examples are updated with current health statistics and information.

  • Learning Outcomes are updated using Bloom’s Taxonomy.

  • Key Terms are included in each chapter opener.

  • Case studies illustrate common scenarios that the student might see in health care settings, and each case study has at least one question tied to it in order to encourage the student to think critically about communication and its implications.

  • The Chapter Review includes References and Additional Readings so the student can easily find a resource to expand upon a concept that might need further clarification.

  • Key Points boxes define and expand upon important Key Terms.


Instructors: To experience this product firsthand, contact your McGraw-Hill Education Learning Technology Specialist.