Welcome to your adventure with Hamilton, EHR, 3e and SpringCharts! We want you to have a positive experience in this course. Need help? Talk to your instructor or contact the Customer Experience Group (CXG).

• CXG Representatives can be reached @ 800-331-5094

• The CXG Self-Service site can be found @ www.mhhe.com/support

• View product frequently asked question (FAQs)

• Submit a support request using our contact us form http://mpss.mhhe.com/contact.php

 Go to the menu on the left to access:

• SpringCharts Student Resources

• Installation Information for SpringCharts 2011, Single-User Version, for PC and Mac

• EHR Material Folder

• McGraw-Hill Guide to Success with SpringCharts

Thank you for using Hamilton, EHR, 3e in your course! It is our goal to provide you and your students with all the support you need to have a successful course.

What you will find by clicking on the links to the left?

• Instructor’s Manual

• PowerPoint Presentations

• Testbank

• Word version

• EZ Test Online (computerized testbank)

• Tools to Plan Course

• Conversion Guide for EHR, 2e to EHR, 3e

• Correlations to accrediting bodies such as ABHES, CAAHEP, and CAHIIM

• Instructor’s Asset Map

• Sample Syllabi

• SpringCharts Instructor Resources

• Installation Information for SpringCharts 2011, Single-User Version, for PC and Mac

• EHR Material Folder

• McGraw-Hill Guide to Success with SpringCharts

• SpringCharts Certificate of Completion

NEED SUPPORT? Contact the Customer Experience Group (CXG). They are available Sunday through Friday.

• CXG Representatives can be reached @ 800-331-5094

• The CXG Self-Service site can be found @ www.mhhe.com/support

• View product frequently asked question (FAQs)

• Submit a support request using our contact us form http://mpss.mhhe.com/contact.php

• View instructor orientation schedule