Site MapHelpFeedbackMultiple Choice Quiz
Multiple Choice Quiz
(See related pages)

1
Which of the following sources contribute to "diversity" in the workplace?
A)Race and ethnicity
B)Regional and national origin
C)Sexual orientation
D)Physical ability
E)All of the above
2
_____ cultures favor direct approaches and may see indirectness as dishonest or manipulative.
A)Low-context
B)High-context
C)Popular
D)Vernacular
E)Participatory
3
A person sitting cross-armed at a job interview is demonstrating a(n) _____.
A)open body position
B)acceptable body position
C)comfortable body position
D)defensive body position
E)none of the above
4
Which of the following statements is true of gestures in nonverbal communication?
A)The "thumbs up" sign is a vulgar insult in most of Western Europe.
B)The "thumbs up" sign means "good work" or "go ahead" in Greece.
C)The "thumbs up" sign means "good work" or "go ahead" in the United States.
D)The circle formed with the thumb and first finger means OK in Southern Italy.
E)The circle formed with the thumb and first finger means "you're worth nothing" in the United States.
5
Which of the following statements is true about touch in nonverbal communication?
A)In North America, a person sitting at the head of a table is generally assumed to be the group's leader.
B)In South America, it is acceptable for an opposite-sex couple to touch in public.
C)Most parts of North America forbid opposite-sex couples to hold hands or walk arm-in-arm in public.
D)In Iran, only handshakes between men and women are seen as proper.
E)None of the above.
6
Which of the following statements is true of successful international communicators?
A)They are rigid and conservative.
B)They seldom show any sensitivity to differences among individuals within a culture.
C)They reject the values, beliefs, and practices in other cultures and emphasize exclusively on their own values and beliefs.
D)They are sensitive to verbal and nonverbal behavior.
E)They seldom are open to change.
7
Which of the following is an issue over which the Baby Boomers and Millennials may clash in the workplace?
A)Appropriate dress
B)Hierarchies
C)Expectations
D)Responsiveness
E)All of the above
8
Which of the following is a strategy to overcome discrimination at workplace?
A)Find a mentor
B)Avoid casting yourself as the victim
C)Be prepared to move on
D)All of the above
E)None of the above
9
Which of the following sentences uses bias-free language?
A)Ask the postman if our letter has arrived yet.
B)Please show your identification to receive the student discount.
C)Jake recently hired a salesman for his business.
D)Are you the waitress at this restaurant?
E)None of the above.
10
Which of the following sentences uses biased language?
A)Everyone must show identification to receive the student discount.
B)The messenger delivered the parcel at our doorstep.
C)Leslie refused to work with the foreman.
D)All of the above.
E)None of the above.





To learn more about the book this website supports, please visit its Information Center.
Copyright (c)2014 McGraw-Hill Education .
Any use is subject to the Terms of Use and Privacy Notice | Report Piracy


Business CommunicationOnline Learning Center

Home > Module 3 > Multiple Choice Quiz