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Chapter Quiz
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1
A supply chain refers to:
A)The design and management of processes across organizational boundaries to meet the real needs of the end customer
B)The route from the producer forward through the distributors to the customer
C)The internal sequence of operations consisting of purchasing, fabrication, assembly, and distribution
D)The internal sequence of operations consisting of fabrication and assembly as well as the external logistical activities of purchasing and distribution
2
The SCOR model includes all of the following processes except:
A)Source
B)Plan
C)Deliver
D)Recycle
E)Make
3
Which of the following is not a step in the purchasing cycle?
A)user requirements
B)relationship management
C)demand management
D)make-or-buy decisions
E)competitive bidding or negotiation
4
The responsibilities of logistic functions include:
A)choice of transportation
B)packaging and material handling
C)location and managing of storage points
D)Both a and b
E)Both a and c
F)a, b, and c
5
Specific measures of supply chain performance include all of the following except:
A)Unit cost
B)Volume flexibility
C)Cash-to-cash cycle time
D)On-time delivery
E)All of the above are common supply chain performance metrics.
6
Assume a business has $700,000 worth of inventory and averages $10,000 per day in sales. Also assume it takes 30 days for the average customer to pay off its accounts receivable to this company and it takes 120 days for the company to pay for the materials supplied by the suppliers. What is the company's average cash-to-cash cycle time?
A)40 days
B)-80 days
C)-10 days
D)-20 days
E)20 days
7
Five commonly employed forms of structural change of a supply chain include each of the following except:
A)Longer term contracts
B)Forward and backward integration
C)Major process simplification
D)Major product redesign
E)Changing the distribution network configuration
8
Five commonly employed forms of infrastructural change of a supply chain include each of the following except:
A)Partnerships
B)Reliance upon fewer suppliers
C)Cross-docking
D)Setup time reduction
E)Cross-functional teams
9
Which of the following is not a type of e-procurement service?
A)Online catalog
B)Bullwhip effect
C)Third-party auctions
D)Private exchanges conducted by major corporations
10
Order placement involves two processes: Getting the order from the customer and providing information regarding the order fulfillment process to the customers.
A)True
B)False
11
Amazon.com is an example of B2B operations.
A)True
B)False
12
Transportation of materials into or out of a facility is the responsibility of the logistics function.
A)True
B)False
13
Outsourcing occurs when a firm moves work performed internally to another facility belonging to the same firm but in another country.
A)True
B)False
14
Two common measures of flexibility are volume and mix flexibility.
A)True
B)False
15
Even with perfect information available at all levels. The bullwhip effect can be observed in a supply chain because of short replenishment lead times.
A)True
B)False







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