New Features:

• Chapter 1, Introduction—Stories of Change, includes additional material on post-merger and staff reductions.
• Chapter 3, Why Organizations Change, includes updated material on Mandated Pressures and Growth Pressures, as well as material on Geopolitical Pressures, Organizational Learning versus Threat-Rigidity and New Broom Pressures; updated material on Market Decline Pressures and Hypercompetition Pressures; There is a new section called Bridging (adapting) versus Buffering (shielding). New material has also been added to the Case Study.
• Chapter 4, What Changes in Organizations, updated and added material on transformational change and downsizing. There is a new section called “Revisiting downsizing, technological change and mergers and acquisitions: how fast?”
• Chapter 7 is now called Implementing Change: Organization Development, Appreciative Inquiry, and Sense-Making Approaches. There is a revised section on Engaging in Large-Scale Change. A new section called The Emergence of Positive Organizational Scholarship (POS) has also been added. There is also new material and a table called Appreciative Inquiry at Roadway Express.
• Chapter 8, Implementing Change, includes new material to Change Management Approaches, OD—Change Management Debates and What Does Managing Change Mean from a Processual Approach.
• Chapter 12 is now called Sustaining Change
• References and footnotes have been updated in every chapter

Retained Features:

• Each chapter (apart from the first chapter) has the following common features that provide a strong pedagogical foundation for the text.
  • Learning objectives
  • A range of in-class teaching activities including exercises, role plays, debates etc
  • An extended capstone case to enable practical consideration of the issues covered in the chapter
  • Extensive use of U.S. and international examples of well-known organizations to demonstrate issues and arguments in each chapter
  • An extensive use of tables
  • Supplementary reading
  • Issues for the reflective change manager
  • Extensive list of references
  • Additional case studies