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Using Technology to Manage Information


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After you have read and studied this chapter, you should be able to

  1. Outline the changing role of business technology.


  2. List the types of business information, identify the characteristics of useful information, and discuss how data are stored and mined.


  3. Compare the scope of the Internet, intranets, extranets, and virtual private networks as tools in managing information.


  4. Review the computer hardware most frequently used in business.


  5. Classify the types of computer software most frequently used in business.


  6. Evaluate the human resource, security, privacy, and stability issues affected by information technology.









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