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Chapter Quiz
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1
Ethical behavior covers a ________ range of conduct than does legal behavior.
A)wider
B)more narrow
C)smaller
D)less demanding
2
Which of the following reflects the desire of a manager to achieve a "win-win" relationship in dealing with others?
A)Is it legal?
B)Is it balanced?
C)How will it make me feel about myself?
D)How can I benefit at the expense of others?
3
An ethical dilemma describes a situation where you must:
A)treat someone unfairly.
B)choose between equally unsatisfactory alternatives.
C)choose between a correct and an incorrect option.
D)balance the concerns of profit and legality.
4
When the actions of management appear indifferent or insensitive to ethical concerns, _____________ may be a likely result.
A)reduced employee turnover
B)improved manager morale
C)reduced lawsuits
D)mistrust between workers and management
5
When it comes to ethical behavior, "Actions speak louder than words!" is an old saying that has serious consideration because,
A)How managers act as opposed to what they say - will be detrimental to solving ethical dilemmas.
B)It is an untested remark about people's actions having greater importance in determining their real thoughts, as opposed to what they are saying.
C)A firm's corporate social initiatives are action items.
D)Employees learn by observing what management does.
6
A(n) ________-based ethics code emphasizes the prevention of unlawful behavior by penalizing wrongdoers.
A)legal
B)responsibility
C)compliance
D)integrity
7
In an effort to help employees resist the pressure to make an unethical decision, the Johnston Petroleum Company has communicated their code of ethics statement to outsiders. Suppliers, subcontractors, distributors, and customers have been told of the firm's core values and management stands behind shared accountability. This approach is consistent with:
A)an integrity-based ethics code.
B)a compliance-based ethics code.
C)government regulatory mandates.
D)corporate philanthropy.
8
When it comes to social responsibility, some people feel that before you can do good, you must do well. This reflects a firm's responsibility to:
A)customers.
B)investors.
C)employees.
D)society.
9
Businesses have directed their attention to corporate social initiatives. These are:
A)Initiatives that are geared toward social trends, such as sustainability
B)Initiatives where firms utilize their core competencies to meet social challenges that are important to their stakeholders.
C)Initiatives that focus on meeting the needs of external environmental circumstances of any kind.
D)Philanthropic contributions because businesses are short on being able to give time and money to social concerns.
10
Environmental quality is considered to be a public good. The implication is:
A)Ultimately it is the private sector that pays for environmental clean up.
B)Businesses are private enterprises so they do not have a legal or ethical responsibility to minimize their environmental pollution.
C)Like a metropolitan airport, everyone enjoys a cleaner environment regardless of who pays for it.
D)Society places a higher value on private goods such as airports and commuter trains.







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