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Production and Operations Management


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After you have read and studied this chapter, you should be able to

  1. Describe the current state of U.S. manufacturing and what manufacturers have done to become more competitive.


  2. Describe the evolution from production to operations management.


  3. Identify various production processes and describe techniques that improve productivity, including computer-aided design and manufacturing, flexible manufacturing, lean manufacturing, and mass customization.


  4. Describe operations management planning issues including facility location, facility layout, materials requirement planning, purchasing, justin-time inventory control, and quality control.


  5. Explain the use of PERT and Gantt charts to control manufacturing processes.






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