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| 1 | |
If you have a small piece of information that you would like to remember, such as a grocery list, which Outlook feature should you use to record it? |
| | A) | Mail |
| | B) | Calendar |
| | C) | Notes |
| | D) | Tasks |
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| 2 | |
By default, the Notes button is not included on the Navigation pane. To find the Notes button, you must first click on the _____ button. |
| | A) | > (next) |
| | B) | < (previous) |
| | C) | ^ (additional options) |
| | D) | … (more) |
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| 3 | |
How do you save a Note when you finish editing it? |
| | A) | Click the Save button |
| | B) | Click the Save icon |
| | C) | Click the X button |
| | D) | Press Ctrl+S |
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| 4 | |
What should you use if you want to track the amount of time you spend on a Task? |
| | A) | Calendar |
| | B) | Tasks |
| | C) | Notes |
| | D) | Journal |
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| 5 | |
Which of the following views displays your Journal as a timeline? |
| | A) | Timeline |
| | B) | Schedule |
| | C) | Last 7 Days |
| | D) | All of the above |
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| 6 | |
You can quickly create a link to an Outlook folder or program by using _____. |
| | A) | Links |
| | B) | Shortcuts |
| | C) | Quick Steps |
| | D) | Bookmarks |
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| 7 | |
By default, the Shortcuts button is not included on the Navigation pane. To find the Shortcuts button, you must first click on the _____ button. |
| | A) | > (next) |
| | B) | < (previous) |
| | C) | ^ (additional options) |
| | D) | … (more) |
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| 8 | |
If you have several related Shortcuts, you can include them in a _____. |
| | A) | Shortcut Cluster |
| | B) | Shortcut Group |
| | C) | Favorites List |
| | D) | Favorites Section |
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| 9 | |
If you are using Outlook with an Exchange server, where are archives stored? |
| | A) | On the Exchange server |
| | B) | On your computer |
| | C) | In the Cloud |
| | D) | You cannot archive Outlook items |
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| 10 | |
Which of the following items are not included in archives? |
| | A) | Email |
| | B) | Calendar |
| | C) | Contacts |
| | D) | Tasks |
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| 11 | |
Which of the following are not accessible when using Outlook Web Access? |
| | A) | Email |
| | B) | Contacts |
| | C) | Tasks |
| | D) | Archived Outlook items |
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| 12 | |
Archived folders are saved as _____files. |
| | A) | .csv |
| | B) | .outlook |
| | C) | .archive |
| | D) | .pst |
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| 13 | |
What are Digital IDs (certificates) used for? |
| | A) | Verify the identity of the sender |
| | B) | Verify the identity of the receiver |
| | C) | Verify the authenticity of an attachment |
| | D) | Verify the authenticity of the body of a message |
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| 14 | |
Outlook, by default, automatically blocks embedded HTML content. What is a possible drawback of downloading embedded HTML content in email messages? |
| | A) | You can view images |
| | B) | You might receive more unsolicited emails |
| | C) | You will use too much bandwidth |
| | D) | You cannot download blocked content |
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| 15 | |
Which of the following adds functionality to Outlook? |
| | A) | Digital signatures |
| | B) | Add-ins |
| | C) | Encryption |
| | D) | Embedded HTML content |
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