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Learning Objectives
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After completing this chapter, you will be able to:

SLO 2.1Differentiate between the types of email formats.
SLO 2.2Customize your email using the different types of email options available in Outlook.
SLO 2.3Use categories to organize email messages into different groups.
SLO 2.4Add Follow Up flags to email messages to add reminders to messages.
SLO 2.5Use email voting buttons to get responses from recipients and to automatically track responses.
SLO 2.6Customize your emails by using signatures, themes, and desktop alerts.







Nordell, 1eOnline Learning Center

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