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Chapter Objectives
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List the staff roles within the organizational hierarchy of correctional institutions.

Define custodial staff.

Identify the types of power available to correctional officers.

Explain what structured conflict is and how it applies to correctional institutions.

Define the word subculture and identify some of the essential features of correctional officer subculture.

Summarize correctional officer demographics.

List and describe the most common correctional officer personality types.

List and describe the seven correctional officer job assignments.

Describe how female correctional officers differ from males in their approach to the workplace.

Explain why stress is a problem in corrections work, and list some techniques for reducing stress.

List the elements that correctional administrators must consider when planning for staff safety.

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