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Strategic Capacity Planning for Products and Services


After completing this chapter, you should be able to:

  1. Summarize the importance of capacity planning.
  2. Discuss ways of defining and measuring capacity.
  3. Describe the determinants of effective capacity.
  4. Discuss the major considerations related to developing capacity alternatives.
  5. Briefly describe approaches that are useful for evaluating capacity alternatives.










Stevenson OM 11/eOnline Learning Center

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