After completing this chapter, you should be able to:

1. Explain the importance of work design.
2. Compare and contrast the two basic approaches to job design.
3. Discuss the advantages and disadvantages of specialization.
4. Explain the term knowledge-based pay.
5. Explain the purpose of methods analysis and describe how methods studies are performed.
6. Compare four commonly used techniques for motion study.
7. Discuss the impact of working conditions on job design.
8. Define a standard time.
9. Describe and compare time study methods and perform calculations.
10. Describe work sampling and perform calculations.
11. Compare stopwatch time study and work sampling.
12. Contrast time and output pay systems.