| conflict | A process in which one party perceives that its interests are being opposed or negatively affected by another party.
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| norms | The informal rules and shared expectations that groups establish to regulate the behavior of their members; the social rules and guidelines that prescribe appropriate behavior in particular situations.
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| process losses | Resources (including time and energy) expended toward team development and maintenance rather than tasks.
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| role | A set of behaviors that people are expected to perform because they hold certain positions in a team and organization.
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| self-directed teams | Teams organized around work processes that complete an entire piece of work requiring several interdependent tasks and have substantial autonomy over the execution of those tasks.
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| social loafing | Occurs when people exert less effort (and usually perform at a lower level) when working in groups than when working alone.
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| superordinate goals | Common objectives held by conflicting parties that are more important than the departmental or individual goals on which the conflict is based.
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| task interdependence | The extent to which team members must share common inputs to their individual tasks, need to interact in executing their work, or receive outcomes (such as rewards) that are partly determined by the performance of others.
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| teams | Groups of people who interact and influence each other, are mutually accountable for achieving common goals associated with organizational objectives, and perceive themselves as a social entity within an organization.
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| team building | Any formal activity intended to improve the development and functioning of a work team.
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| team cohesiveness | The degree of attraction people feel toward a team and their motivation to remain members.
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| team effectiveness | The team's effect on the organization, individual team members, and the team's existence.
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| trust | A psychological state comprising the intention to accept vulnerability based on positive expectations of the intent or behavior of another person.
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| virtual teams | Teams whose members operate across space, time, and organizational boundaries and are linked through information technologies to achieve organizational tasks.
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