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Online Quizzes
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1
Face-to-face is the richest form of communication.
A)True
B)False
2
Communicating a major reorganization of the company via an E-mail message falls into the overload zone of communication.
A)True
B)False
3
An aggressive communication style is expressive and self-enhancing and strives to take unfair advantage of others.
A)True
B)False
4
Nonverbal communication includes factors such as body movements and gestures, touch, facial expressions, and eye contact.
A)True
B)False
5
The communication pattern most frequently found in the grapevine is the gossip pattern.
A)True
B)False
6
_________ represents anything that interferes with the transmission and understanding of a message.
A)Grapevine
B)Feedback
C)Noise
D)Encoding
E)Teleworking
7
Which medium has the least information richness?
A)Telephone.
B)Face-to-face.
C)Financial statements.
D)Personal memo.
E)Video conferencing.
8
__________ is (are) an example of nonverbal behavior of someone with an aggressive communication style.
A)Slumped posture
B)Downward glances
C)Comfortable but firm posture
D)Wringing hands
E)Glaring eye contact
9
The use of "I" statements and cooperative "we" statements indicate
A)an assertive communication style.
B)hierarchical communication.
C)the gossip grapevine pattern.
D)an aggressive communication style.
E)a nonassertive communication style.
10
Which of the following statements is not accurate concerning communication differences between men and women?
A)Men are less likely to ask for information or directions in a public situation that would reveal their lack of knowledge
B)Women tend to give directions in indirect ways
C)Men use softer voice volume to encourage persuasion and approval.
D)Women tend to apologize even when they have done nothing wrong
E)All of the statements above are accurate





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