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1
Generally speaking, the more narrow the span of control in an organization, the higher the organization's administrative costs.
A)True
B)False
2
The modular structure overlays a vertical and with a horizontal structure which results in two command structures – functional and divisional.
A)True
B)False
3
A learning organization is one that proactively creates, acquires, and transfers knowledge and that changes its behavior on the basis of new knowledge and insights.
A)True
B)False
4
Whether or not an organization meets or exceeds its goals is one way to judge the effectiveness of an organization.
A)True
B)False
5
One of the benefits of innovation identified in the Model of Innovation was improving on services and products the organization already has.
A)True
B)False
6
__________ refers to the idea that each employee should report to only one manager.
A)Span of control
B)The Unity of command principle
C)Emergent leadership
D)Bureaucracy
E)A New-style organization
7
Which of the following is identified as an early warning sign of decline in the text?
A)Effective communication if decreased.
B)Goals are not clear and decision benchmarks are not present.
C)Administrative procedures become a burden and are cumbersome.
D)Answer selections A and C only.
E)All of these are early warning signs of decline.
8
A synonym for the term "innovation" in the context of organizational innovation would be:
A)invention.
B)creativity.
C)integration.
D)All of the above are correct.
E)None of the above are correct.
9
When measuring organizational effectiveness, the __________ approach is appropriate when powerful stakeholders can significantly benefit or harm the organization.
A)internal processes
B)goal accomplishment
C)stakeholder audit
D)strategic constituencies
E)resource acquisition
10
Which of the following is a characteristic of mechanistic organizations?
A)Top-down communication patterns.
B)Democratic decision making.
C)Low emphasis on obedience and loyalty.
D)Broad task definitions.
E)A clear link between an individual's contribution and the organization's purpose.







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