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Individual Differences and Work Behavior

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    1. Manager's Hot Seat (Course-wide Content)
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After completing Chapter 3, you should be able to:

  • Identify the major individual variables that influence work behavior.
  • Understand how diversity is influencing the workplace.
  • Explain what an attitude is and identify its three components.
  • Discuss the relationship between job satisfaction and performance.
  • Describe the major forces influencing personality.
  • Identify the Big Five personality dimensions.
  • Discuss several important personality factors.

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