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Multiple Response Quiz
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1
According to McGregor’s Theory Y, the typical employee can learn to accept and seek responsibility.
A)true
B)false
2
Frederick Taylor did not like the idea of teamwork, because he accused the workers of soldiering.
A)true
B)false
3
Which of the following is not true?
A)According to Taylor thinking is for managers and working for workers.
B)Applying Taylor’s ideas in the company always results in standardisation.
C)Applying Taylor’s ideas will always lead to more job satisfaction.
D)The prior aim of scientific management is to gain higher output.
E)Scientific management implies control and predictability.
4
Which of the following authors has a rational view of organisation? Karl Marx
A)James March
B)Herbert Simon
C)Gibson Burrell
D)Douglas McGregror
E)none
5
Henry Ford has applied
A)the Hawthorne legacy
B)Morgan’s metaphors
C)the perspective of Karl Weick
D)Chester Barnard’s theory
E)Taylor’s ideas
6
Which of the following principles of Henri Fayol is correct?
A)planning; organising; commanding; co-ordinating; controlling
B)planning; processing; producing; programming; coaching
C)planning; loafing; organising; co-ordinating; commanding
D)planning; leading; organising; compromising; communicating
E)participating; leading; organising; controlling; co-ordinating
7
Which statement does not characterise Chester Barnard?
A)Efficiency exists when there is a contribution of resources for the use of human effort.
B)There should be some consensus between the individual and organisational goals.
C)Authority is a communication to order in a formal organisation.
D)The order of a boss should be in the zone of difference.
E)Decisions from authority should be allowed.
8
Which statement describes Simon’s idea of motivating an employee to work in the organisation?
A)Employee’s loyalty
B)Authority
C)Advisory
D)Training
E)Bounded rationality
9
Which of the following items is least important according to Barnard?
A)Better working conditions
B)Prestige
C)Material inducements
D)Pride
E)Altruism
10
Symbolic interactionism actually implies
A)subjective interpretation
B)symbols
C)shared meanings
D)interactions
E)all of the above is true
11
When people in an organisation influence and react to each other, we can speak of
A)empowerment
B)participation
C)dynamism
D)power
E)harmony
12
McGregor’s Theory Y can be considered positive because
A)it implies loyalty of customers
B)it assumes life satisfaction
C)it assumes that employees are not mature enough to take responsibility
D)it fosters creativity
E)it assumes that work is an unnatural activity like play or rest
13
When an organisation is compared to brains, it implies
A)that employees have to formulate strategy
B)that logic systems are clearly defined
C)predictability
D)controllability
E)subjective reality
14
Contingency approach is actually
A)applying tools used in several companies.
B)a belief that techniques are universally applicable.
C)a symbolic approach.
D)avoiding the one-best-way mentality.
E)applied to foster customer’s loyalty.
15
After reading a stress management book, the manager decided to apply this new insights in his department. This is an example of
A)strategic use of research findings.
B)symbolic use of research findings.
C)instrumental use of research findings.
D)dynamic use of research findings.
E)conceptual use of research findings.





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