When you finish studying the material in this chapter, you should be able to:

• Define the term leadership, and explain the difference between leading and managing.
• Review the research on trait theory and discuss the idea of one best style of leadership, using the Ohio State studies and the Leadership Grid® as points of reference.
• Explain, according to Fiedler’s contingency model, how leadership style interacts with situational control.
• Discuss Hersey and Blanchard’s situational leadership theory.
• Define and differentiate between transactional and charismatic leadership.
• Explain how charismatic leadership transforms followers and work groups.
• Describe the substitutes for leadership, and explain how they substitute for, neutralize, or enhance the effects of leadership.
• Describe what is meant by superleadership.
• Describe servant-leadership and coaching.