When you finish studying the material in this chapter, you should be able to:

• Define and summarise the evolution of corporate social responsibility (CSR).
• Describe the range of responsibilities organisations have toward the society according to Carroll's three dimensional model.
• Explain the three issues that consistently reappear in CSR literature and form the core of Carroll's three dimensional model.
• Describe the relationship between CSR and economic performance.
• Summarise the motivating principles organisations use to engage in CSR practices.
• Describe six actions professionals can rely on to improve an organisation’s ethical climate.
• Describe three important streams in ethics.
• Explain which of the three ethical theories are associated with the rational choice theory of decision making and the image theory of decision making