Using video cameras in observational research:

http://www.sfu.ca/media-lab/cmns362/Spotlight45.pdf

Applications of the observational method

http://www.csun.edu/afye/Garbology-for-Faculty-and-Staff.html
http://www.corante.com/getreal/archives/2005/02/11/eight_years_of_email_stats_pass_1.php

Student Research 'Coordinating public work'

http://www.a2maastricht.nl/page.aspx?id=343
http://www.avenue2.nl/