After completing this chapter, you should be able to:

1. Explain the strategic importance of process selection.
2. Describe the influence that process selection has on an organization.
3. Compare the basic processing types.
4. Explain the need for management of technology.
5. List some reasons for redesign of layouts.
6. Describe the basic layout types, and the main advantages and disadvantages of each.
7. Solve simple line-balancing problems.
8. Develop simple process layouts.