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Operations Management Volume 17
Around-the-Clock Production of Fire Nozzles – Part 1 Featuring Task Force Tips
Around-the-Clock Production of Fire Nozzles – Part 2 Featuring Task Force Tips
Developing a Wind Farm Featuring EPD Renewables

Operations Management Volume 16
Reduce
Reuse
Recycle

Operations Management Volume 15
Noodles and Company – Service Process Design
Honda – Green Product Design and Phill
FedEx – Logistics and Customer Service

Operations Management Volume 14
Service at Zappos.com
Green Manufacturing at Xerox
Burton Snowboards-Manufacturing Design

Operations Management Volume 13
Project Management at Six Flags, New Jersey
Service Processing at BuyCostumes
Six Sigma at Caterpillar

Operations Management Volume 12
Ford Flexible Manufacturing – Chicago Assembly Plant
Ford Supplier Organization featuring SY
Ford – Supply Chain Management
BMW Customer Service
DHL – Global Delivery Service
BP Greenhouse Gas Reduction Project

Operations Management Volume 11
What is Operations Management
The Product-Process Matrix
The Service System Design Matrix

Operations Management Volume 10
Queueing: Featuring Disney World
Process System Improvement: Strategy and Planning featuring Gortrac
Process System Improvement: Implementation featuring Gortrac
Operations Management: Featuring St Alexius Medical Center

Operations Management Top 10
Scheduling: Washburn Guitar
Computer Integrated Manufacturing: Nucor
JIT: Federal Signal
Project Management: The Alton Bridge
International Logistics: APL
Managing Inventory
A Day in the Life of Quality: Honda
JIT McDonald’s Style
Scheduling Services: United Airlines
Manufacturing Processes







Stevenson 11e CNCT OLCOnline Learning Center

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