Angelo Kinicki,
Arizona State University - Tempe Brian K. Williams
ISBN: 0077330439 Copyright year: 2009
Table of Contents
PART 1. INTRODUCTION
1. The Exceptional Manager: What You Do, How You Do It
2. Management Theory: Essential Background for the Successful ManagerPART 2. THE ENVIRONMENT OF MANAGEMENT
3. The Manager’s Changing Work Environment & Ethical Responsibilities
4. Global Management: Managing Across BordersPART 3. PLANNING
5. Planning: The Foundation of Successful Management
6. Strategic Management: How Star Managers Realize a Grand Design
7. Individual & Group Decision Making: How Managers Make Things HappenPART 4. ORGANIZING
8. Organizational Culture, Structure, & Design: Building Blocks of the Organization
9. Human Resource Management: Getting the Right People for Managerial Success
10. Organizational Change & Innovation: Lifelong Challenges for the Exceptional ManagerPART 5. LEADING
11. Managing Individual Differences & Behavior: Supervising People as People
12. Motivating Employees: Achieving Superior Performance in the Workplace
13. Groups & Teams: Increasing Cooperation, Reducing Conflict
14. Power, Influence, & Leadership: From Becoming a Manager to Becoming a Leader
15. Interpersonal & Organizational Communication: Mastering the Exchange of InformationPART 6. CONTROL
16. Control: Techniques for Enhancing Organizational Effectiveness
Epilogue: The Future of Management and the Keys to Your Managerial Success
Appendix: The Project Planner’s Toolkit: Flowcharts, Gantt Charts, & Break-Even Analysis
2009