| PART ONE: Management and Managers Chapter One: The Management Process Today Appendix A: History of Management Thought Chapter Two: Values, Attitudes, Emotions, and Culture: The Manager as a Person PART TWO: The Environment of ManagementChapter Three: Managing Ethics and Diversity Chapter Four: Managing in the Global Environment PART THREE: Planning, Decision Making, and Competitive AdvantageChapter Five: Decision Making, Learning, Creativity, and Entrepreneurship Chapter Six: Planning, Strategy, and Competitive Advantage PART FOUR: Organizing and ChangeChapter Seven: Designing Organizational Structure Chapter Eight: Control, Change, and Entrepreneurship PART FIVE: Leading Individuals and GroupsChapter Nine: Motivation Chapter Ten: Leaders and Leadership Chapter Eleven: Effective Team Management Chapter Twelve: Building and Managing Human Resources PART SIX: Controlling Essential Activities and ProcessesChapter Thirteen: Communication and Information Technology Management Chapter Fourteen: Operations Management: Managing Vital Operations and Processes
Appendix B: Career Development
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2015