After studying this chapter, you should be able to . . .

1. Define the decision-making process and identify the types of cost information relevant for decision making
2. Use relevant cost analysis and strategic analysis to make special order decisions
3. Use relevant cost analysis and strategic analysis in the make, lease, or buy decision
4. Use relevant cost analysis and strategic analysis in the decision to sell before or after additional processing
5. Use relevant cost analysis and strategic analysis in the decision to keep or drop products or services
6. Use relevant cost analysis and strategic analysis to evaluate service and not-for-profit organizations
7. Analyze the short-term product-mix decision
8. Discuss behavioral, implementation, and legal issues in decision making
9. Set up and solve in Excel a simple product-mix problem (Appendix)