| Emotional intelligence (EQ) | The ability or skill to perceive, assess, and manage the emotions of one's self and others.
|
 |
|
|
| Inspiration-related currencies | Influence based on inspiration (opportunity to do good, be the best, etc.).
|
|
|
|
| Law of reciprocity | People are obligated to grant a favor comparable to the one they received.
|
|
|
|
| Leading by example | Exhibiting the behaviors you want to see in others.
|
|
|
|
| Management by wandering around (MBWA) | A management style in which managers spend the majority of their time outside their offices interacting with key people.
|
|
|
|
| Personal-related currencies | Influence based on enhancing another person's self-esteem.
|
|
|
|
| Position-related currencies | Influence based on the ability to enhance someone else's position within an organization.
|
|
|
|
| Proactive | Working within your sphere of influence to accomplish something.
|
|
|
|
| Relationship-related currencies | Influence based on friendship.
|
|
|
|
| Social network building | The process of identifying and building cooperative relationships with key people.
|
|
|
|
| Stakeholder | Individuals and organizations that are actively involved in the project, or whose interests may be positively or negatively affected as a result of project execution or completion. They may also exert influence over the project and its results.
|
|
|
|
| Systems thinking | A holistic approach to viewing problems that emphasizes understanding the interactions among different problem factors.
|
|
|
|
| Task-related currencies | Influence based, helping someone else do their work.
|