Joann Keyton received her B.A. from Western Michigan University (Summa Cum Laude, 1983),
M.A. from The Ohio State University (1985), and Ph.D. from The Ohio State
University (1987). Before her academic career, Joann was an analyst at
the Federal Reserve Bank of Kansas City as well as a professional dancer.
Joann grew up in Independence, MO--just down the street from Harry Truman.
Learn more about Joann Keyton.
Keyton, J. (2001). Communication research: Asking
questions, finding answers. Mountain View, CA: Mayfield Publishing.
Keyton, J. (2001). Instructor’s Manual for Communication
research: Asking questions, finding answers. Mountain View, CA: Mayfield
Keyton, J. (1999). Group communication:
Process and analysis. Mountain View, CA: Mayfield Publishing.
Keyton, J. (1999). Instructor’s Manual for Group
communication: Process and analysis. Mountain View, CA:
Smith, F. L., & Keyton, J. (in press, 2001). Organizational storytelling:
Metaphors for relational power and identity struggles. Management Communication
Keyton, J., Ferguson, P., & Rhodes, S. C. (2001). Cultural indicators
of sexual harassment. Southern Communication Journal, 67, 33-50.
Keyton, J. (2001). Integrating service-learning in the research methods
course. Southern Communication Journal, 66, 201-210.
Springston, J. K. & Keyton, J. (2001). Public relations field dynamics.
In R. L. Heath (Ed.), Handbook of public relations (pp. 115-126). Thousand
Oaks, CA: Sage.
Keyton, J. (2000). Introduction: The relational side of groups [Special
issue: The Relational Side of Groups]. Small Group Research, 31, 387.396.
Keyton, J. (2000). Applied communication research should be practical.
Journal of Applied Communication Research, 28, 166-168.
Keyton, J. (1999). Analyzing interaction patterns in dysfunctional groups.
Small Group Research, 30, 491-518.
Keyton, J. (1999). Relational communication in groups. In L. R. Frey,
D. S. Gouran, & M. S. Poole (Eds.), The handbook of group communication
theory and research (pp. 192-222). Thousand Oaks, CA: Sage.
Keyton, J., & Rhodes, S. C. (1999). Organizational sexual harassment:
Translating research into application. Journal of Applied Communication
Research, 27, 158-173.
Poole, M. S., Keyton, J., & Frey, L. R. (1999). Group communication
methodology: Issues and considerations. In L. R. Frey, D. S. Gouran, &
M. S. Poole (Eds.), The handbook of group communication theory and research
(pp. 92-112). Thousand Oaks, CA: Sage.
Keyton, J. (1997). Coding communication in decision-making groups: Assessing
effective and ineffective process. In L. F. Frey & J. K. Barge (Eds.),
Managing group life: Communication in decision-making groups (pp. 236-269).
Boston, MA: Houghton Mifflin.
Keyton, J., & Rhodes, S. C. (1997). Sexual harassment: A matter
of individual ethics, legal definitions, or organizational policy? Journal
of Business Ethics, 16, 129-146.
Keyton, J. (1996). Sexual harassment: A multidisciplinary synthesis
and critique. In B. R. Burleson (Ed.), Communication Yearbook 19, (pp.
93-155). Thousand Oaks, CA: Sage Publications.
Hirokawa, R. Y., & Keyton, J. (1995). Perceived facilitators and
inhibitors of effectiveness in organizational work teams. Management Communication
Quarterly, 8, 424-446.
Kalbfleisch, P. J., & Keyton, J. (1995). Power and equality in mentoring
relationships. In P. J. Kalbfleisch & M. J. Cody (Eds.), Gender, power
and communication in human relationships (pp. 189-212). Hillsdale,
NJ: Lawrence Erlbaum Associates.
Keyton, J. (1995). Using SYMLOG as a self-analytical group facilitation
technique. In L. R. Frey (Ed.), Innovations in group facilitation: Applications
in natural settings, (pp. 148-174). Cresskill, NJ: Hampton Press.
Barge, J. K., & Keyton, J. (1994). Contextualizing power and social
influence in groups. In L. R. Frey (Ed.), Group communication in context:
Studies of natural groups, (pp. 85-105). Hillsdale, NJ: Lawrence
Keyton, J. (1994). Designing a look at women. The Mid-Atlantic
Almanack, 3, 126-141.
Keyton, J. (1994). Going forward in group communication research may
mean going back: Studying the groups of children. Communication Studies,
45, 40-51 (Special Issue on Revitalizing the Study of Group Communication,
L. R. Frey, Ed.).
Keyton, J. (1994). Reflections on the special issue on research problems
and methodology. Small Group Research, 25, 459-463.
Keyton, J., & Rhodes, S. C. (1994). The effects of listener preference
styles on identifying of sexual harassment. Journal of the International
Listening Association, 8, 50-79.
Keyton, J. (1993). Group termination: Completing the study of group
development. Small Group Research, 24, 84-100.
Wilson, G. L., Keyton, J., Johnson, G. D., Geiger, C., & Clark,
J. C. (1993). Church growth through member identification and Commitment:
A Congregational Case Study. Review of Religious Research, 34, 259-272.
Keyton, J. (1992). Challenging interpersonal compatibility in groups.
Kansas Speech Journal, 52, 1-18.
Keyton, J. (1992). Comment on Evans and Dion: Still more on group cohesion.
Small Group Research, 23, 237-241.
Keyton, J., & Springston, J. K. (1992). Response alternatives to
discriminatory inquiries. In D. M. Saunders (Ed.), New approaches to employee
management: Fairness in employee selection (pp. 159-184). Greenwich, CT:
Springston, J., Keyton, J., Leichty, G., & Metzger, J. (1992). Field
dynamics and public relations theory: Toward the management of multiple
publics. Journal of Public Relations Research, 4, 81 -100.
Keyton, J. (1991). Evaluating individual group member satisfaction as
a situational variable. Small Group Research, 22, 200-219.
Springston, J., & Keyton, J. (1991). Interview response training.
The Bulletin of the Association for Business Communication, 54(3), 28-30.
Keyton, J., & Springston, J. (1990). Redefining cohesiveness in
groups. Small Group Research, 21, 234-254.
Keyton, J., Wilson, G., & Geiger, C. (1990). Improving volunteer
commitment to organizations. The Journal of Volunteer Administration, 8,
Keyton, J., & Wall, V. D. (1989). SYMLOG: Theory and method for
measuring group and organizational communication. Management Communication
Quarterly, 2, 544-567.
Cegala, D. J., Dewhurst, M., Galanes, G. J. Burggraf, C., Mosier Thorpe,
J., Keyton, J., & Makay, L. (1989). A study of participants' judgments
of topic change during conversation: Global versus local definitions. Communication
Reports, 2(2), 62-71. Milton Dickens Award, 1992.
Mangum, S. L., Tansky, J., & Keyton, J. (1988). Small business training
as a strategy to assist displaced workers: An Ohio pilot project. Journal
of Small Business Management, 26(4), 14-21.
Editorial Boards:Communication Monographs
Journal of Applied Communication Research
Small Group Research
Southern Communication Journal
Selected Consulting Clients:MIFA, 2001
Child Advocacy Center, Memphis, 2000
American Cancer Society, Mid-South Division 1999
Memphis Strategic Team Against Rape and Sexual Assault, Dept. of Justice 1999
Memphis/Shelby County Department of Health 1999
Public Allies 1999
Community Foundation 1999
Partners for the Homeless; Coalition for the Homeless 1998-1999
International Paper 1998-1999
Shelby County (TN) Domestic Violence Council 1998
Community Forum 1998-1999
Americorps (Tennessee and Illinois) 1998
Division of Correction, Shelby County Government 1995-1998
Expert Witness, Goldman v. Cisco Systems, Inc. And LightStream Corp
(96Civ.4653 (HB) (AJP) 1997
Cook & Love Shoes 1997
Jackson-Madison County General Hospital 1997
R. R. Donnelley & Sons 1996-1997
Buckeye Technologies 1996-1998
Norrell Employment Services 1997
Family Business Forum, University of Memphis 1996
Shelby County (TN) Government 1996-1997
Memphis Area Chamber of Commerce 1995-1996
Shelby State Community College 1996
Senior Services 1995-1996
M. S. Carriers 1995
State Technical Institute, Division of Continuing Education and Economic
Office of the Assessor, Shelby County Government 1995-1996
Footwear Retailers & Distributors of America 1994
Memphis Light, Gas & Water 1994
St. Francis Hospital 1993
Tennessee Library Association 1993