About the Author

Joann Keyton received her B.A. from Western Michigan University (Summa Cum Laude, 1983), M.A. from The Ohio State University (1985), and Ph.D. from The Ohio State University (1987). Before her academic career, Joann was an analyst at the Federal Reserve Bank of Kansas City as well as a professional dancer. Joann grew up in Independence, MO--just down the street from Harry Truman.

Learn more about Joann Keyton.

Textbooks:

Keyton, J. (2001). Communication research: Asking questions, finding answers. Mountain View, CA: Mayfield Publishing.

Keyton, J. (2001). Instructor’s Manual for Communication research: Asking questions, finding answers. Mountain View, CA: Mayfield Publishing.

Keyton, J. (1999).  Group communication: Process and analysis. Mountain View, CA: Mayfield Publishing.

Keyton, J. (1999). Instructor’s Manual for Group communication: Process and analysis. Mountain View, CA:
Mayfield Publishing.

Scholarly Publications:

Smith, F. L., & Keyton, J. (in press, 2001). Organizational storytelling: Metaphors for relational power and identity struggles. Management Communication Quarterly, 15(2).

Keyton, J., Ferguson, P., & Rhodes, S. C. (2001). Cultural indicators of sexual harassment. Southern Communication Journal, 67, 33-50.

Keyton, J. (2001). Integrating service-learning in the research methods course. Southern Communication Journal, 66, 201-210.

Springston, J. K. & Keyton, J. (2001). Public relations field dynamics. In R. L. Heath (Ed.), Handbook of public relations (pp. 115-126). Thousand Oaks, CA: Sage.

Keyton, J. (2000). Introduction: The relational side of groups [Special issue: The Relational Side of Groups]. Small Group Research, 31, 387.396.

Keyton, J. (2000). Applied communication research should be practical. Journal of Applied Communication Research, 28, 166-168.

Keyton, J. (1999). Analyzing interaction patterns in dysfunctional groups. Small Group Research, 30, 491-518.

Keyton, J. (1999). Relational communication in groups. In L. R. Frey, D. S. Gouran, & M. S. Poole (Eds.), The handbook of group communication theory and research (pp. 192-222). Thousand Oaks, CA: Sage.

Keyton, J., & Rhodes, S. C. (1999). Organizational sexual harassment: Translating research into application. Journal of Applied Communication Research, 27, 158-173.

Poole, M. S., Keyton, J., & Frey, L. R. (1999). Group communication methodology: Issues and considerations. In L. R. Frey, D. S. Gouran, & M. S. Poole (Eds.), The handbook of group communication theory and research (pp. 92-112). Thousand Oaks, CA: Sage.

Keyton, J. (1997). Coding communication in decision-making groups: Assessing effective and ineffective process. In L. F. Frey & J. K. Barge (Eds.), Managing group life: Communication in decision-making groups (pp. 236-269). Boston, MA: Houghton Mifflin.

Keyton, J., & Rhodes, S. C. (1997). Sexual harassment: A matter of individual ethics, legal definitions, or organizational policy? Journal of Business Ethics, 16, 129-146.

Keyton, J. (1996). Sexual harassment: A multidisciplinary synthesis and critique. In B. R. Burleson (Ed.), Communication Yearbook 19, (pp. 93-155).  Thousand Oaks, CA: Sage Publications.

Hirokawa, R. Y., & Keyton, J. (1995). Perceived facilitators and inhibitors of effectiveness in organizational work teams. Management Communication Quarterly, 8, 424-446.

Kalbfleisch, P. J., & Keyton, J. (1995). Power and equality in mentoring relationships. In P. J. Kalbfleisch & M. J. Cody (Eds.), Gender, power and communication in human relationships  (pp. 189-212). Hillsdale, NJ: Lawrence Erlbaum Associates.

Keyton, J. (1995). Using SYMLOG as a self-analytical group facilitation technique. In L. R. Frey (Ed.), Innovations in group facilitation: Applications in natural settings, (pp. 148-174).  Cresskill, NJ: Hampton Press.

Barge, J. K., & Keyton, J. (1994). Contextualizing power and social influence in groups. In L. R. Frey (Ed.), Group communication in context: Studies of natural groups, (pp. 85-105).  Hillsdale, NJ: Lawrence Erlbaum,.

Keyton, J.  (1994). Designing a look at women. The Mid-Atlantic Almanack, 3, 126-141.

Keyton, J. (1994). Going forward in group communication research may mean going back: Studying the groups of children. Communication Studies, 45, 40-51 (Special Issue on Revitalizing the Study of Group Communication, L. R. Frey, Ed.).

Keyton, J. (1994). Reflections on the special issue on research problems and methodology. Small Group Research, 25, 459-463.

Keyton, J., & Rhodes, S. C. (1994). The effects of listener preference styles on identifying of sexual harassment. Journal of the International Listening Association, 8, 50-79.

Keyton, J. (1993). Group termination: Completing the study of group development. Small Group Research, 24, 84-100.

Wilson, G. L., Keyton, J., Johnson, G. D., Geiger, C., & Clark, J. C. (1993). Church growth through member identification and Commitment: A Congregational Case Study. Review of Religious Research, 34, 259-272.

Keyton, J. (1992). Challenging interpersonal compatibility in groups.  Kansas Speech Journal, 52, 1-18.

Keyton, J. (1992). Comment on Evans and Dion: Still more on group cohesion. Small Group Research, 23, 237-241.

Keyton, J., & Springston, J. K. (1992). Response alternatives to discriminatory inquiries. In D. M. Saunders (Ed.), New approaches to employee management: Fairness in employee selection (pp. 159-184). Greenwich, CT: JAI.

Springston, J., Keyton, J., Leichty, G., & Metzger, J. (1992). Field dynamics and public relations theory: Toward the management of multiple publics. Journal of Public Relations Research, 4, 81 -100.

Keyton, J. (1991). Evaluating individual group member satisfaction as a situational variable. Small Group Research, 22, 200-219.

Springston, J., & Keyton, J. (1991). Interview response training. The Bulletin of the Association for Business Communication, 54(3), 28-30.

Keyton, J., & Springston, J. (1990). Redefining cohesiveness in groups. Small Group Research, 21, 234-254.

Keyton, J., Wilson, G., & Geiger, C. (1990). Improving volunteer commitment to organizations. The Journal of Volunteer Administration, 8, 7-14.

Keyton, J., & Wall, V. D. (1989). SYMLOG: Theory and method for measuring group and organizational communication. Management Communication Quarterly, 2, 544-567.

Cegala, D. J., Dewhurst, M., Galanes, G. J. Burggraf, C., Mosier Thorpe, J., Keyton, J., & Makay, L. (1989). A study of participants' judgments of topic change during conversation: Global versus local definitions. Communication Reports, 2(2), 62-71.  Milton Dickens Award, 1992.

Mangum, S. L., Tansky, J., & Keyton, J. (1988). Small business training as a strategy to assist displaced workers: An Ohio pilot project. Journal of Small Business Management, 26(4), 14-21.

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