Building Group Communication Competence |  |
Chapter ObjectivesIn this chapter, you will learn to do the following:
1.Adapt your communication behavior to meet the interpersonal needs of other group members |
2.Communicate competently, with a balance of appropriateness and effectiveness |
3.Distinguish between the communication apprehension of other group members and their potential need to remain silent |
4.Select the communicator style that is most effective and appropriate for a specific group situation |
5.Maintain a suitable level of communication competence even when you are challenged or provoked |
6.Sustain ethical practices as a group member |
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2002 McGraw-Hill Higher Education