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Communicating In Groups, 2/e
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Assessing and Implementing Decisions
Keyton: Communicating In Groups, 2/e Book Cover

Multiple Choice Quiz

Please answer all questions



1

What are the three types of constraints on decision making?
A)Cognitive constraints.
B)Affiliative constraints.
C)Egocentric constraints.
D)All of these.
E)None of those.
2

Which of the following is not true regarding PERT?
A)The acronym stands for "program evaluation and review technique."
B)Group members plan what actions will be needed.
C)Group members identify two timeframes for implementation: optimistic and realistic.
D)PERT is useful for implementations that are very complex.
E)PERT can help a group identify which activities must be completed first, second, third, etc.
3

Which of the following is a factor contributing to faulty decision making?
A)The group is under pressure to make a quick decision.
B)Members use of ambiguous language.
C)Members fail to ask relevant questions.
D)Members develop incomplete decision criteria.
E)All of the above.
4

Highly cohesive groups can adopt faulty solutions because members fail to critically examine options. This is called:
A)affiliative constraints.
B)storming.
C)brainstorming.
D)groupthink.
E)embeddedness.
5

The critical advisor:
A)is often praised for keeping the group from slowing down.
B)assigns the role of devil's advocate to another group member.
C)should be rotated among group members.
D)should be the same person throughout the life of the group.
E)None of these apply.
6

Successful implementation should be based on all of the following, except:
A)whether or not the output has value.
B)staying within the budget.
C)how the process of decision making affected the group members that made it.
D)whether or not the group reached its goal.
E)All of these apply.