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Nonverbal Communication: Sharing Meaning Without Words
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Verbal and Nonverbal Communication Distinctions
  1. Nonlinguistic
  2. Number of Channels
  3. Degree of Ambiguity
  4. Box 6-1 Focus on Controversy Nonverbal Courtship Cues: Mass-Market Misinformation
  5. Box 6-2 Sharper Focus The Nanny Trial
  6. Discrete Versus Continuous
Interconnectedness of Verbal and Nonverbal Communication
  1. Repetition
  2. Accentuation
  3. Substitution
  4. Regulation
  5. Contradiction
Types of Nonverbal Communication
  1. Physical Appearance
  2. Facial Communication
  3. Box 6-3 Sharper Focus: The Girl with No Smile
  4. Gestural Communication
  5. Touch Communication
  6. Box 6-4 Sharper Focus: Cultural Diversity and Gestural Confusion
  7. Voice Communication
  8. Space Communication
  9. Box 6-5 Focus on Controversy Gated Communities
  10. Environment
Communicating Competently with Nonverbal Codes
  1. Monitor Nonverbal Communication
  2. Resist Jumping to Conclusions
  3. Observe Multiple Nonverbal Cues
  4. Recognize Cultural Differences
  5. Strive for Consistency
  6. Get in Sync with Others
Summary
Quizzes Without Consequences
Key Terms
Suggested Readings
Film School





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