(See related pages)
Upon completion of Chapter 26, the student should be able to:
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| 1. Define face and discuss its application to Face-Negotiation Theory. |
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| 2. Discuss how politeness theory informs research on face. |
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| 3. Identify, define, and exemplify the three primary types of facework. |
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| 4. Differentiate between individualistic and collectivistic cultures. |
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| 5. Explain the five major conflict styles and provide an example of each style. |