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Key Concepts
(See related pages)

Key Concepts are as follows:

Channels of distribution (p15)
Closed system (p28)
Environmental set (p18)
Intermediaries (p15)
Internal environment (p6)
Macroenvironment (p6)
Microenvironment
Open system (p28)
Organizational culture
Stakeholders (p13)
Transformation process
Value chain (p20)





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