To begin the analysis, from the menus choose:

Analyze
 Compare Means
  One-Way ANOVA...

step Select Wait time in minutes as the dependent variable.

step Select Bank branch as the factor variable.

step Click Options.

step Select Homogeneity of variance test, Brown-Forsythe, and Welch.

step Click Continue.

step Click OK in the One-Way ANOVA dialog box.