Directions:  Click on the button <a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=gif::::/sites/dl/free/0070082286/130370/play.gif','popWin', 'width=79,height=94,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a> under the picture to listen to the conversation.

HINT

<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=jpg::::/sites/dl/free/0070082286/132182/6-4.jpg','popWin', 'width=520,height=670,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (50.0K)</a>

1			What is Jane's most important concern?
			A)	salary
			B)	benefits
			C)	workload
			D)	office comfort
2			What is Jane's first suggestion to help improve the office environment?
			A)	cancel work with clients
			B)	rent additional office space
			C)	reduce the number of employees
			D)	increase the budget
3			What is an example of something the employees share because they don't have enough of it in the office?
			A)	office supplies
			B)	telephones
			C)	computers
			D)	tables
4			What is wrong with the air in the office?
			A)	It's too cold.
			B)	It's too hot.
			C)	It's too dry.
			D)	It's too damp.
5			What is the main reason Ms. Franklin cannot address all of Jane's problems at once?
			A)	The clients are demanding.
			B)	She's not her supervisor.
			C)	The company doesn't have enough money in the budget.
			D)	The owner is on vacation.