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1 | | When using a systems approach, analyzing a problem and formulating a solution involves several interrelated activities. Which of the following is not one of these major activities? |
| | A) | Recognizing and defining a problem using strategic thinking |
| | B) | Selecting the system solution that best meets your requirements |
| | C) | Designing the selected system solution |
| | D) | Implementing and evaluating the success of the designed system |
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2 | | An operational feasibility study focuses on: |
| | A) | Increased revenues and costs savings |
| | B) | Determining the right people for the various new or revised roles |
| | C) | Hardware, software, and network capability and availability |
| | D) | How well the proposed system supports the business priorities of the organization |
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3 | | Improved information availability and analysis abilities are examples of_______________. |
| | A) | intangible costs |
| | B) | intangible benefits |
| | C) | tangible costs |
| | D) | tangible benefits |
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4 | | Systems analysis traditionally involves a detailed study of all of the following except: |
| | A) | The background and skill set of potential system users |
| | B) | The information needs of a company and end users |
| | C) | The activities, resources, and products the information systems currently use |
| | D) | The information system capabilities required to meet the information needs of all the business stakeholders who may use the system |
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5 | | During the _______________ prototyping phase, the business system prototypes are tested, evaluated, and modified repeatedly until end users find them acceptable. |
| | A) | investigation/analysis |
| | B) | design/implementation |
| | C) | implementation/maintenance |
| | D) | analysis/design |
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6 | | According to the text case, IT departments are either loved or hated by corporate America, and both can be painful because the reward for doing a good job is _______________. |
| | A) | a promotion |
| | B) | a raise in salary |
| | C) | more work |
| | D) | All of the choices are correct. |
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7 | | Which of the following most correctly identifies the order of the modern project management approach discussed in your text? |
| | A) | Defining, planning, executing, controlling, and closing |
| | B) | Planning, controlling, and closing |
| | C) | Defining, planning, controlling, and closing |
| | D) | Controlling, defining, planning, executing, and closing |
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8 | | Which of the following is a major hardware evaluation factor? |
| | A) | Performance |
| | B) | Reliability |
| | C) | Compatibility |
| | D) | All of the choices are correct. |
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9 | | The primary objectives associated with systems maintenance include all of the following except: |
| | A) | Correcting errors or faults with the system |
| | B) | Providing changes to effect performance improvements |
| | C) | Adapting the system to changes in the operating or business environment |
| | D) | Identifying the users who generate the most input errors |
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10 | | Which of the following is not a system conversion strategy? |
| | A) | Parallel |
| | B) | Analysis |
| | C) | Direct |
| | D) | Pilot |
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