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1 | |
Contemporary thinking about the control of industrial relations conflict insist there must be effective choices by both management and union leadership at the following level(s) of business operation: |
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| | A) | Strategy level |
| | B) | Functional level |
| | C) | Workplace level |
| | D) | All of these |
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2 | |
The major benefit to society from labor unions is the institutionalization of industrial conflict, which is therefore resolved in the lease costly way. |
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| | A) | True |
| | B) | False |
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3 | |
The National Education Association has 2.5 million members and is strongly affiliated with the AFL-CIO. |
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| | A) | True |
| | B) | False |
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4 | |
Labor unions seek, through ______, to give workers a formal and independent voice in setting the terms and conditions of their work. |
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| | A) | collective action |
| | B) | coercion |
| | C) | bargaining force |
| | D) | arbitration |
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5 | |
Carpenters and autoworkers tend to be members in craft unions. |
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| | A) | True |
| | B) | False |
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6 | |
A(n) __________ does not require union membership, only that dues be paid. |
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| | A) | right-to-work law |
| | B) | closed shop |
| | C) | agency shop |
| | D) | union shop |
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7 | |
The strongest union security arrangement is in a(n) , under which a person must be a union member and pay dues before being hired. |
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| | A) | closed shop |
| | B) | right-to-work shop |
| | C) | agency shop |
| | D) | union shop |
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8 | |
__________ make union shops and agency shops illegal. |
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| | A) | Checkoff provisions |
| | B) | Right-to-work laws |
| | C) | Maintenance of membership laws |
| | D) | Regency shops |
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9 | |
All of these factors have been identified that help explain decline in union memberships except |
|
| | A) | Increased management assistance |
| | B) | Substitution with HRM |
| | C) | Structural changes in the economy |
| | D) | Union actions |
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10 | |
Substitution by government regulation refers to the trend that EEO legislation has contributed to the decline of union membership in: |
|
| | A) | the USA. |
| | B) | Germany. |
| | C) | Japan. |
| | D) | Ireland. |
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11 | |
The Wagner Act actively supported collective bargaining rather than impeding it. |
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| | A) | True |
| | B) | False |
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12 | |
Which category of individuals is excluded from NLRA coverage? |
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| | A) | Employees with a criminal history. |
| | B) | Utility employees. |
| | C) | State employees. |
| | D) | Employees who earn minimum wages. |
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13 | |
The _______ is composed of a five-member board, the general counsel, and 33 regional offices. |
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| | A) | NLRA |
| | B) | NLRB |
| | C) | AFL |
| | D) | CIO |
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14 | |
Which of these acts regulated unions' internal affairs? |
|
| | A) | The Wagner Act |
| | B) | The Taft Hartley Act |
| | C) | The 1935 NLRA. |
| | D) | The Landrum Griffin Act |
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15 | |
The NLRB's two major functions are |
|
| | A) | to conduct and certify representation elections and prevent unfair labor practices. |
| | B) | to collect documentation and issue legal rulings. |
| | C) | to encourage and enforce labor union practices in organizations and collect union dues. |
| | D) | None of these. |
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16 | |
In theory, the essential explanation for an individual employee joining a union is the result of a analysis. |
|
| | A) | historical |
| | B) | legal |
| | C) | gap |
| | D) | random |
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17 | |
To overcome organizing problems and to expand the population of due paying members, the union movement in the USA endorsed the creation of a union member category with popular discount services attached. |
|
| | A) | Assistant |
| | B) | Associate |
| | C) | Trainee |
| | D) | Steward |
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18 | |
Which of these seek to bring public, financial, and political pressure on employers during the organizing process? |
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| | A) | Associate union memberships |
| | B) | A closed shop |
| | C) | Corporate campaigns |
| | D) | Maintenance of membership rules |
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19 | |
Which of these has a win-win focus and seeks solutions beneficial to both sides? |
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| | A) | Intraorganizational bargaining |
| | B) | Integrative bargaining |
| | C) | Attitudinal structuring |
| | D) | Distributive bargaining |
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20 | |
Which of these focuses on dividing a fixed economic "pie" between the two sides? |
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| | A) | Intraorganizational bargaining |
| | B) | Integrative bargaining |
| | C) | Attitudinal structuring |
| | D) | Distributive bargaining |
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21 | |
________ refers to the relationship and trust between labor and management negotiators. |
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| | A) | Integrative bargaining |
| | B) | Collective bargaining |
| | C) | Attitudinal structuring |
| | D) | Intraorganizational bargaining |
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22 | |
Management's preparation for negotiations include which of these areas? |
|
| | A) | Preparing for a strike |
| | B) | Preparing and analyzing data |
| | C) | Anticipating union demands. |
| | D) | All of these. |
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23 | |
Generally, the stages of contract negotiations between union and management representatives tend to involve more people in the process in the earlier stages than in the later stages. |
|
| | A) | True |
| | B) | False |
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24 | |
Management is most able to take a strike under all of these conditions except |
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| | A) | management is more able to afford a strike when the demand for its product is strong. |
| | B) | when availability of replacement workers is high. |
| | C) | when an organization has multiple production sites and staggered contracts. |
| | D) | when an organization is capital intensive. |
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25 | |
The most formal type of outside conflict intervention is mediation. |
|
| | A) | True |
| | B) | False |
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26 | |
A(n) ____________, most commonly used in the private sector, typically reports on the reasons for the dispute, the views and arguments of both sides, and (in some cases) a recommended settlement, which the parties are free to decline. |
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| | A) | arbitrator |
| | B) | mediator |
| | C) | fact finder |
| | D) | conciliator |
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27 | |
Arbitrating the enforcement or interpretation of contract terms is called |
|
| | A) | interest arbitration. |
| | B) | conventional arbitration. |
| | C) | rights arbitration. |
| | D) | final offer arbitration. |
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28 | |
As of 2003, ______ percent of government employees were union members. |
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| | A) | 37 |
| | B) | 26 |
| | C) | 34 |
| | D) | 23 |
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29 | |
Labor union influence in the United States has increased in the private sector during the past decade. |
|
| | A) | True |
| | B) | False |
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30 | |
______ provided collective bargaining rights for federal employees in 1962. |
|
| | A) | Taft-Hartley Act |
| | B) | Civil Rights Act |
| | C) | Executive Order 10988 |
| | D) | Executive Order 10007 |