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Chapter 15 - Maintaining and Troubleshooting Windows
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1
What will the Windows Update Express button download onto your computer?
A)all updates
B)device driver updates
C)medium and high priority updates
D)security patches
2
What tool in the Windows operating system is used to monitor various log files?
A)Device Manager
B)Drivers
C)Event Viewer
D)System Restore
3
To have your system automatically contact Microsoft’s Web sites and download critical updates, you would enable ____.
A)Automatic Updates
B)Last Known Good
C)Driver rollbacks
D)Driver updates
4
What tool is used to end programs that do NOT shut down normally?
A)Control Panel
B)Device Manager
C)Event Viewer
D)Task Manager
5
In the ____ operating system, the User Accounts applet hides the complete list of users.
A)Windows 98
B)Windows 2000
C)Windows NT
D)Windows XP
6
How does the System Monitor display data when the Performance Console is opened for the first time?
A)graph
B)histogram
C)pie chart
D)report
7
Which tool in Windows 2000 is used to save critical boot files and partition information?
A)Automated System Recovery
B)Emergency Repair Disk
C)Recovery Console
D)System Restore
8
Which mode is identical to plain Safe Mode but provides network support?
A)Enable Boot Logging
B)Safe Mode
C)Safe Mode with Command Prompt
D)Safe Mode with Networking
9
The purpose of Windows Update it to allow users to ____.
A)easily install high-priority updates
B)easily update drivers
C)easily update virus signatures
D)easily download viruses
10
Which setting in Automatic Updates would you choose to have updates automatically download and install with no intervention?
A)Automatic
B)Download updates for me
C)Notify me
D)Turn off automatic updates
11
By default, Windows XP creates a ____ every time new software is installed.
A)boot disk
B)device driver
C)license
D)restore point
12
Which tool is used for restoring registries manually and for rebuilding partitions?
A)Automated System Recovery
B)Event Viewer
C)Recovery Console
D)System Restore
13
Which of the following tools is used to see the amount of memory and the percentage of the CPU that an application is using?
A)Device Manager
B)Event Viewer
C)Performance Console
D)Task Manager
14
What is the default Driver Signing setting?
A)Block
B)Cancel
C)Ignore
D)Warn
15
Which option in the Device Manager is used to remove an updated driver?
A)Driver Details
B)Roll Back Driver
C)Uninstall
D)Update Driver
16
Which of the following user accounts are created during a Windows 2000 and XP installation?
A)Administrator and Guest
B)Administrator and Local User
C)Administrator and Power User
D)Local User and Guest
17
On a Windows 2000 Professional desktop, a ____ user is a member of the local Power Users group and the local Users group.
A)Local
B)Power
C)Restricted
D)Standard
18
What key would you press during bootup to get to the Advanced Startup Options menu?
A)F1
B)F3
C)F5
D)F8
19
What recovery tool is available from the Windows installation CD?
A)Automated System Recovery
B)Last Known Good
C)Recovery Console
D)Safe Mode
20
What tool can be used to identify files that can be deleted to gain more hard drive space?
A)Disk Cleanup
B)Disk Restore
C)Disk Defragmenter
D)System Restore
21
Which Recovery Console command displays the current drive letter mappings?
A)map
B)md
C)more
D)systemroot
22
Which Recovery Console command lists contents of the selected directory on the system partition?
A)dir
B)del
C)disable
D)diskpart





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