| Communicating at Work: Principles and Practices for Business and Professions, 7/e Ronald B. Adler Jeanne Marquardt Elmhorst
Table of ContentsPart I: Basics of Business and Professional Communication
1. Communicating at Work
2. Communication, Culture, and WorkPart II: Personal Skills
3. Verbal and Nonverbal Messages
4. Listening
5. Interpersonal SkillsPart III: Interviewing
6. Interviewing
7. Types of InterviewsPart IV: Working in Groups
8. Working in Teams
9. Effective MeetingsPart V: Making Effective Presentations
10. Developing the Presentation
11. Organizing Your Ideas
12. Verbal and Visual Support in Presentations
13. Delivering the Presentation
14. Informative and Persuasive PresentationsAppendix I: Group Presentations and Special Occasion Speaking Appendix II: Format and Design of Written Business Messages |
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